Meet Our Team

James Sauer, Owner

With over 35 years dedicated to honing my skills in customer engagement, team development, and business management, I was eager to explore new opportunities, which led me to Home Matters in 2024.

My sister, a long-time professional in the home care industry, introduced me to the vital sector of in-home senior care, specifically highlighting Home Matters Elderly Care. After thorough research and planning, I was inspired to bring this exceptional service to Washington state and proudly launched its first Home Matters franchise in Pierce County.

Being part of Home Matters is truly fulfilling. It’s incredibly rewarding to know that our work directly enhances the lives of individuals by enabling them to remain in their own homes longer, thereby supporting their independence and overall well-being.

On a more personal note, I’m a husband and father. My wife and I have been together since high school. We navigated the early years of our marriage as young parents while pursuing our education and building our careers. We are now proud parents of four wonderful adult children. Our family has been truly blessed.

In 2001, our daughter Rylan was born with special needs. Caring and raising her has been an incredibly enriching experience, teaching us invaluable lessons.

Outside of work, I love spending time outdoors with family and friends, whether we’re kayaking or paddle boarding on the water or hiking and biking on the trails. I’m also an avid fisherman and appreciate the power of the ocean and the beauty of the Pacific Northwest rivers.

As the owner of this Home Matters franchise, my primary goal is to drive continuous growth through Servant Leadership, delivering exceptional customer service, and fostering strong team engagement. This approach will enable us to serve a greater number of seniors and generate more employment opportunities for our dedicated caregivers.

Looking for Senior Care Franchise?

Home Matters Caregiving

Tacoma, WA
Customer care
Home Care Services
Award-Winning Care
5.0

Based on 5+ Google reviews

Best in Senior Living Award
Senior Care Resources
About Home Matters
Looking for Senior Care Franchise?

Discover a rewarding opportunity with senior care franchises, combining purpose and proven success.

Contact Us
Home Matters Caregiving
Tacoma, WA
Mon - Fri • 8am - 7pm PST
Schedule a free consultation
Mon - Fri • 8am - 7pm PST

Pick a convenient time to connect with a Home Matters Aging Coach.

5.0

Based on 5+ Google reviews

“Great service for my 90 yr old mom. Wonderful, would recommend them.”
Angela Vertrees
“Home Matters took very good care of my husband…They were helpful and skillful.”
Allis Dale Gillmor
“…I’m not in the medical field and they made it possible to keep my husband home during his final days.”
Michael Liz Bensinger
“Francine truly cares about the senior community.”
David Schempp
“Francine is a very caring individual and that trait transcends Home Matters…”
Tom
“They have gone above and beyond to provide care for my sister…”
Jody Solow-Davies
5.0

Based on 5+ Google reviews

“Great service for my 90 yr old mom. Wonderful, would recommend them.”
Angela Vertrees
“Home Matters took very good care of my husband…They were helpful and skillful.”
Allis Dale Gillmor
“…I’m not in the medical field and they made it possible to keep my husband home during his final days.”
Michael Liz Bensinger
“Francine truly cares about the senior community.”
David Schempp
“Francine is a very caring individual and that trait transcends Home Matters…”
Tom
“They have gone above and beyond to provide care for my sister…”
Jody Solow-Davies

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