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March Client Spotlight

March 13, 2024
Shirley Brooks

We’re thrilled to shine our Client Spotlight for March on Ms. Shirley Brooks!

Ms. Brooks, who resides in Pearland, has a rich history that begins with her birth at Elgin Air Force Base in Florida. Among her cherished memories, the Fourth of July stands out as her favorite holiday, primarily because of her love for fireworks. A particular childhood memory holds a special place in her heart: the joyous occasion of her father’s return home after a long absence, marking a moment filled with laughter as she watched her parents reunite and engage in conversation.

Ms. Brooks, who was married for 18 years and is a proud mother of two, finds solace and joy in her favorite hobbies: crocheting and immersing herself in a great book. She offers a piece of wisdom to the younger generation, emphasizing the importance of kindness and the not of holding grudges against one’s parents over disagreements. She also believes in the value of understanding and appreciating parental advice with time.

What Ms. Brooks appreciates most about Home Matters is the reliability and efficiency with which her long-term care is managed, ensuring she is reimbursed promptly due to the seamless submission of her billing information. She is particularly grateful for the exceptional caregiver match she has received, enhancing her quality of life. Additionally, she values the responsive communication she experiences, always receiving a prompt callback, which further endears Home Matters to her.

We are grateful to have Ms. Shirley Brooks as a member of our Home Matters family!

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About the author

Tyler Williams

As an Area Owner and Operator of a Home Matters Caregiving franchise, I am committed to ensuring exceptional outcomes for our valued clients and caregivers. My passion for elevating our service quality is matched by my role as a blogger and social media manager for the franchise, where I share insights, updates, and foster community engagement. Prior to senior care, I used my strategic communication and brand development skills as the Marketing Director of a regional bank. My diverse experience supports my commitment to excellence and innovation in both healthcare and digital communication.
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