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December Caregiver of the Month

December 13, 2023
Idell Brown

Congratulations, to Idell Brown, our December caregiver of the month. Idell is not only a very knowledgeable and skilled caregiver, but also personable and compassionate. Many clients have requested to have Idell become part of their regular schedule after she has filled in for them. Idell is a true team player, always picks up the calls from our scheduling team, and communicates clearly about what shifts she can and cannot work. She is quick to advocate for her clients and lets us know right away about any changes in condition. Idell attended our advanced hospice training in October to ensure she has the best skills to care for our most complex clients. Thank you Idell, we are lucky to have you on our team.

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About the author

Tyler Williams

As an Area Owner and Operator of a Home Matters Caregiving franchise, I am committed to ensuring exceptional outcomes for our valued clients and caregivers. My passion for elevating our service quality is matched by my role as a blogger and social media manager for the franchise, where I share insights, updates, and foster community engagement. Prior to senior care, I used my strategic communication and brand development skills as the Marketing Director of a regional bank. My diverse experience supports my commitment to excellence and innovation in both healthcare and digital communication.
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