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What to look for in a home care agency

October 16, 2015
home care agency

As our loved ones get older, they begin to need more support in activities of daily living. Whether it’s help keeping the house clean and cooking meals, reminders to take medication, or simple companionship, increased support can help keep our loved ones safe and add joy to their days. If you’re considering using a home care agency to bring compassionate caregivers into your loved one’s home, you want to be sure you’re getting high-quality care. Here are some attributes to look for when choosing a home care agency.

  • Medical Oversight. Choose a care agency that provides in-home medical care. Attention to health is vital for seniors. That’s why Home Matters incorporates regular visits by registered nurses and physical therapists into all care plans.
  • Superior, compassionate staff. Choose a home care agency with staff who understand the importance of patience and empathy. Relationship and companionship are equally as important as home chores, hygiene and personal care. Seek care staff who will be able to help with house keeping, personal care, and errands, as well as forming close and nourishing relationships.
  • Personally tailored care plans. Since every individual is unique, each senior has unique needs. Choose a home-care agency who understands that home care is not a one-size-fits-all solution. It’s important that your agency is willing and able to adjust their care to match your loved one’s evolving needs.
  • Excellent testimonials and references. Perhaps the biggest indication of a home-care agency’s excellence are the testimonials of other clients. Make a point of speaking with others who have used an agency before you make your choice. Read online reviews and ask lots of questions so that you can get a clear understanding of what kind of care you can expect.

Please contact us with questions or comments.

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About the author

Tyler Williams

As an Area Owner and Operator of a Home Matters Caregiving franchise, I am committed to ensuring exceptional outcomes for our valued clients and caregivers. My passion for elevating our service quality is matched by my role as a blogger and social media manager for the franchise, where I share insights, updates, and foster community engagement. Prior to senior care, I used my strategic communication and brand development skills as the Marketing Director of a regional bank. My diverse experience supports my commitment to excellence and innovation in both healthcare and digital communication.
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“I love how supportive and dependable Home Matters was for my Grandmother during the time we had their services. Their caregivers are dependable and very attentive to their clients!”
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“We had some hiccups with another agency and then found Home Matters through a friend! They made sure we were heard and their scheduling team is very communicative! Very happy with HMC!”
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“Home Matters Caregiving has been taking care of my mother full time now for over 3 years. They are committed to helping people and always work hard to find the best caregivers possible.”
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