Home Matters announced today that it has received both the 2023 Best of Home Care® – Provider of Choice and Employer of Choice Awards from HCP. These awards are granted only to the top-ranking home care providers based on client and employee satisfaction scores gathered by HCP. Home Matters is now ranked among a small handful of home care providers across the country who have proven their ability to provide an exceptional working experience to employees and the highest quality care to clients.
“We want to congratulate Home Matters on receiving both the Best of Home Care – Provider of Choice Award and the Best of Home Care – Employer of Choice Award,” says Todd Austin, President of HCP. “Since these awards are based on real, unfiltered feedback from clients and caregivers, Home Matters has proven their dedication to providing a great work environment and solid training to employees, while maintaining their focus on client and caregiver satisfaction. We are pleased to recognize their dedication to quality, professionalism, and expertise in home care.”
Best of Home Care providers have contracted with HCP to gather feedback from their clients and caregivers via live phone interviews each month. Because HCP is an independent company, it can collect honest and unbiased feedback.
“At Home Matters we are committed to continuous improvement, and the information we collect month over month allows us to do that by listening to what our clients and caregivers have to say about how we’re serving them,“ says Clayton W. Foutch, Founder of Home Matters Caregiving.
“At HCP, our mission is to help home care businesses create an experience that goes beyond client and caregiver expectations,” says Todd Austin, President of HCP. “We’re thrilled to recognize Home Matters Caregiving as a Best of Home Care award-winning provider and celebrate their accomplishments in building a team of happy, qualified caregivers who provide outstanding care for their clients.”
To find out more about Home Matters Caregiving’s commitment to excellence, please visit www.homematters.com/001 or call 503.352.5634.
